I will lead with saying that the cost of our move was UNDER the quote that Manny gave us. We have used Blue Ribbon twice and it was a great experience both times. The guys are very professional, hardworking, and are so careful with your things.Lesley C.,
It's not often I do online reviews, but I wanted to take the time to chime in on the outstanding customer service and overall experience with Manny and his Blue Ribbon crew. They came highly recommended by our realtor and also by a friend of ours who have used them twice for local Austin moves. Manny was great to work with pre-sale and I had pretty high expectations. On the day of the move his guys showed up on time at 8:30 in the morning and they never stopped moving for 3 1/2 hours, taking special care to consult with us along the way and ensure we were satisfied as they loaded up the truck. They didn't make a single dent or scratch on move-out or the move-in 15 miles away where again they didn't stop moving for another 3+ hours. But best of all the whole team of 4 guys were highly communicative with both myself and my wife. And we had hard stuff to move too, like a jillion ton piano from the 2nd floor. The move was night and day from the last local move we did about 10 years ago. Manny's crew was highly competent and professional. I hope I get a chance to repay them with a referral to a friend or colleague. Oh yeah, and the price was fair too. Not the cheapest, but in line with another bid and I certainly felt like the little extra $ for the quality was worth it.Dan P.,
Fast, efficient and gentle to furniture. I emailed the quote request, Manny called me within 2 hours, we talked, agreed on the price and scheduled. They reconfirmed move the day before and showed up, on time (+/- 15 minutes of time). Everything went smooth as clock work. No damage, no stall tactics to run the clock and very polite, professional and most of all did not beat up the furniture or the walls - coming or going!
This week we moved our family across Austin from Pflugerville to the west side. We found Manny and his team via referral and they lived up to the recommendation. Manny came out to do a thorough walk-through, gave us pricing with several options that fit our needs and made us feel confident that all would go smoothly.
And it did go smoothly - the guys and the truck showed up exactly on time, they got right to work and loaded our 4 BR house in about 3 hours. The unload took about the same amount of time but that's only because we added stairs to the mix as well as having to re-assemble a few pieces of unruly furniture.
The price was more than fair, the timeframe was perfect and everyone we dealt with at Blue Ribbon was professional, courteous and helpful. I hate moving so much but these guys made it a breeze.Chris L.,